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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Record security access
   • Obtain client access requirements and clearance levels according to organisational requirements
   • Issue computer or network user account and password details to client
   • Provide security documentation and access to client
   • Record user account and security access details to maintain system integrity and assist later auditing
2. Record software licences
   • Determine what licensed software is used within the organisation
   • Maintain records of licence number and location
   • Check personal computers and network for illegal software
   • Report illegal software to appropriate person
3. Carry out system backup
   • Create or review organisational backup schedule
   • Complete file backups according to schedule
   • Label and store backups according to organisational requirements
   • Maintain record of backups
4. Restore system backup
   • Determine and test restore procedures according to organisational guidelines
   • Complete a restore under supervision of an appropriate person
   • Record completed restore according to organisational guidelines
5. Apply security access controls
   • Document security access as per clearance guidelines set by management
   • Maintain a security access register in line with organisational guidelines to record which client or groups have access to which resources
   • Identify the security controls on the file system provided by the operating system
   • Apply effective access control on files and directories

Performance Evidence

Evidence of the ability to:

perform a systems backup, restore and maintain correct usage according to licensing agreements in a stand-alone or client server environment

maintain software licence records and check for copyright compliance within the system

maintain security access records and apply access controls on network resources.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

describe common backup procedures

identify and outline operating systems used by the organisation

describe the organisational security procedures

identify organisational standards to:

carry out backup and restore operations

label and store backups

record security and software details

describe the selection, functions and features of appropriate diagnostic tools

identify software copyright responsibilities

identify the system's current functionality.

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